Introducing our new ERP system

From 1st April 2022 Total Oil New Zealand will be implementing a new ERP and Accounts Payable Automation System.

We have been working on project “SuiteAs” for nearly two years to ensure the product has been perfected to the requirements of our team, our customers, and our suppliers.

Our current system has been with us since the business started (over 15 years ago!) so this will be a big change for our team.

Please bear with us as we make the transition to the new system – we promise it’s worth it!

“THANKS FOR

YOUR PATIENCE,

WE’RE DOING

TECHY STUFF”

WHAT DOES THIS MEAN FOR YOU?

FOR CUSTOMERS:

All invoices, statements and direct debit notices will be sent from receivables@totaloilnz.co.nz

To ensure you receive your invoices & statements – we must have an email address on record.  If you are currently still receiving these by post – please contact us ASAP to update your details.

For any account queries or remittances please email: remit@totaloilnz.co.nz

If you need assistance to update your records, please contact our finance team remit@totaloilnz.co.nz or 0508 345 678.

Download the letter here: ERP Customer Letter

 

FOR SUPPLIERS

All invoices due for payment must be emailed as a pdf document to invoices@totaloilnz.co.nz by the 4th working day of the following month.

You can update your records now (you don’t have to wait until April) as this email account is currently up and running.

To ensure we have sufficient time for processing, any invoices received after the 4th working day may not be processed for payment until the following month.

All statements and queries should be emailed to: accounts@totaloilnz.co.nz

If you need assistance about the record updates please contact our finance team accounts@totaloilnz.co.nz or 0508 345 678.

Download the letter here: ERP Supplier Letter



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